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Job Overview

*INNOVATIVE UK ELECTRICAL PRODUCTS MANUFACTURER REQUIRES OFFICE-BASED CUSTOMER SUPPORT PROFESSIONAL WITH GOOD PREVIOUS ELECTRICAL EXPERIENCE*

TITLE: Technical Support Engineer (Electrical)

PACKAGE: £35-40K Basic, 3K Bonus in yr1, pension, personal healthcare, 25 days holiday

LOCATION: Hayes, Middlesex office – professional office environment (occasional customer site visits). Commutable from London, South East, Slough, Uxbridge, Watford, Hayes, High Wycombe, Reading, Bracknell, Epsom, Berkshire, Surrey, Buckinghamshire, Middlesex areas or close.

PRODUCTS/COMPANY:
Our client is a global manufacturer within the electrical products, security and smart home sector. Currently enjoying a period of continued success and growth they are looking to add to their internal UK technical support team.

JOB ROLE:
The Technical Support Engineer role is an office based position that includes:
-Working as part of a team of experience tech support people.
-Daily contact with professional customers and 3rd parties including contractors, developers, architects and end clients.
-Use of clear communication to question and understand.
-Analysing problems and issues and creating / communicating solutions.
-Identifying opportunities for the company to add value to (improve) the customer process.
-Occasional visits to customer sites.
**The role comes with excellent training development and team support.

THE PERSON NEEDED:
For the Technical Support Engineer role out client is looking for:
-Prior technical experience working with electrical products – ideally hands-on – installing, repairing or analysis.
-The ability to analyse a problem and create a solution.
-Good clear professional communication skills.

SOUND OF INTEREST?
Send your CV to Joe Grace today – joe@sterlingsales.co.uk. My client is looking to interview ASAP.


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